About new

About ISDI

Information systems & Digital Innovation


Technological developments and innovative use of digital technology is constantly challenging the way businesses and public institutions are organized and provide value. ITU’s mission is to: “…create and share knowledge that is profound and leads to ground-breaking information technology and services for the benefit of humanity.” (ITU Strategy, 2016). To achieve this goal, ITU must excel not only in research and development of new technologies. As an institution it must lead in areas of innovation, management, and value creation with IT. Any such effort has to be firmly grounded in the realities of the ever-changing economic and social environment shaped by IT systems. Such environment is characterized by complicated ecosystems and heterogeneous systems of different age, quality, reliability, and performance, which may develop their own dynamics. This highly interlinked environment known as networked economy, creates a fundamentally new context in which technologies are developed and used.

Fluid organizational boundaries

Increased external collaboration, the extended labor market, services sourcing possibilities across different organizations and availability of (big) data about all entities in the system due to modern technologies allow enterprises to take advantage of several efficiencies such as shorter response times to market, broader innovation base, introduction of feedback loops as well as the establishment of backup redundancy to improve service quality in digital ecosystems. At the same time, such developments lead to increased (inter-) organizational complexity and challenge the role and importance of a single company in the economy as well as other actors. 

Leadership and democratization of knowledge

With increased collaboration and knowledge sharing among employees and other actors (customers, suppliers, etc.) within and across organizations due to modern technologies, organizational complexity is increasing while the organizational structures and hierarchy is flattening aiming at improving organizational performance and success. At the same time, traditional lines of command are challenged and may even hinder successful (inter-) organizational collaboration in digital ecosystems.

User participation in innovation

Increased access to digital technologies, the availability of platforms allowing user participation are fostering new models for more open and participative models of innovation. At the same time the blurred lines between user, producer, and product raise several design and ethical challenges.

From system to complexity

Acknowledging and actively managing intra- and inter-organizational complexity in digital ecosystems arising from interaction of human systems and computer systems will gain importance in areas such as innovation, improvement and maintenance of services and the quality of service delivery.

ISDI Initiatives

ISDI is an active research group with a number of initiatives. Below, you’ll find an overview of the ISDI initiatives. As a research group, ISDI is continuously working towards the development of groundbreaking research and creating graduates with the capacity to understand and create value from digitalization.

The European Blockchain Center’s mission is to become the leading institution that understands, creates, and realizes Blockchain-based solutions in a cross-industry and cross-disciplinary private public partnership to generate value for society.

BUILD is the business innovation lab at the IT University of Copenhagen. BUILD functions as the interface between students, researchers and industry. The lab was developed in 2016 and hosts a multitude of activities, such as hackathons, lectures and workshops have taking place since.

I4L stands for Innovation for Leadership. A program developed by members from the TIME group. I4L is targeted leaders from the Danish business sector. The objective of the program is to inspire leaders and to provide them with an overview of specific methods and tools to exploit digitalization.

The Blockchain Summer School was the first of its kind to take place worldwide in 2016 at the IT University of Copenhagen. Attending the Blockchain Summer School is a great opportunity for participants to learn and develop solutions for industry and to learn how blockchain technology is disrupting existing business models.